Bikes capable of being ridden at speed down big mountains, taking equally big hits in their stride, used to be one-trick ponies. Not anymore.

Cube

2020 Cube Stereo 170 Sl 29 Full Suspension Mountain Bike in Black

£4,099.00
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Hassle free returns

Returns

In the unlikely event that you are dissatisfied with your purchase please feel free to return your goods within 14 days of the purchase date for a full exchange or refund. Any item (excluding food and underwear) can be returned to us for any reason provided it is returned in ‘showroom condition’, with its original packaging, tags and a valid receipt/delivery note.

It is your responsibility to ensure that the item is returned to us in a safe and secure manner, and in the event of a refund or exchange, in saleable condition (in original packaging and including all warranty, cards, manuals and accessories).

Return Items by Post

You should always keep proof of postage and we advise you to use a ‘signed for service’ when returning goods.

Send your package using a recorded delivery method (always keep a copy of your receipt!) to the following address:

TT Cycles
Units 6-8 Elm cross business park
Bradford on Avon
Wiltshire
BA15 2AY

Return Items to a store

Any item (excluding food and underwear) can be returned to including those made online. The item must be returned in ‘showroom condition’, with its original packaging, tags and with a valid receipt/delivery note.

Wrong size or you don't like the item?

If returning items that are not suitable for either refund or exchange you are responsible for the delivery cost in returning it to us. You should always keep proof of postage and we advise you to use a ‘signed for service’ when returning goods.

New faulty items/ Wrong Item Received

If you have received items that are faulty or not what you ordered send them back to us (using the steps above) and we will cover the delivery cost of the return if it is within 14 days of delivery. If we have supplied the correct product, it is not faulty or it is outside of the 14 days we cannot be liable for your postage charges. You should always keep proof of postage and we advise you to use a ‘signed for service’ when returning goods.

Faulty Items

If you have received items that are faulty please send them back to us using the steps above. Please include a covering letter describing the fault and if you would like the item replacing or refunding. Once the item arrives back to us you will receive an email notifying you about the progress. Faulty items are then forwarded onto the suppliers to confirm the warranty issue. Please be patient with us as we need to receive this confirmation from the suppliers before we can process your request for a replacement/refund.

When returning the item please use Royal Mail 1st Class Recorded* so that you have a tracking reference just in case! If your item arrived faulty, we will refund your postage cost. If the item was in full working order at the time of delivery to you, we cannot refund your return postage cost.

*In the event that you return a faulty/incorrect item we will refund your postage charge as long as it is 1st Class Recorded or a lesser value service. We do not refund premium services.

Refunds

Refunds will be processed using the same method of payment used for the original purchase. Credit and debit card refunds must be made to the card used for the original transaction, cheque payments will be refunded in cash but due to banking restrictions can only be refunded at least 14 days after the original purchase date. Due to the high incidence of fraud we regret that we are unable to offer any refund without a valid receipt/delivery note.

Refunds will be made for faulty or incorrect items, including any delivery charge incurred by the buyer (excluding ‘Special Delivery’) in the return of the item. If the products you ordered are delivered to you in good condition, but you wish to return them for any reason we will refund the full value of the goods excluding any carriage charge upon receipt of your returned goods.

Items won’t be considered lost until after 15 working days of items being dispatched. Once the 15 working days are up, we will issue a refund or replacement.

Not received your order?

If you have not received your order, please call us on 01225 867187 and a member of staff can confirm the shipping date. Unfortunately, we cannot consider an item to be lost until 15 working days has passed (according to Royal Mail procedure). Once the 15 working days have passed, we will be able to issue a full refund or resend your order.

 

Our policy lasts 30 days. If 30 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange. 

To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging. 

Several types of goods are exempt from being returned. Perishable goods such as food, flowers, newspapers or magazines cannot be returned. We also do not accept products that are intimate or sanitary goods, hazardous materials, or flammable liquids or gases.

Additional non-returnable items:
Gift cards
Downloadable software products
Some health and personal care items

To complete your return, we require a receipt or proof of purchase.  

Please do not send your purchase back to the manufacturer. 

There are certain situations where only partial refunds are granted: (if applicable)
Book with obvious signs of use
CD, DVD, VHS tape, software, video game, cassette tape, or vinyl record that has been opened.
Any item not in its original condition, is damaged or missing parts for reasons not due to our error.
Any item that is returned more than 30 days after delivery

Refunds (if applicable)
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days. 

Late or missing refunds (if applicable)
If you haven’t received a refund yet, first check your bank account again. 
Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at 
phil@apoyo.co.uk.

Sale items (if applicable)
Only regular priced items may be refunded, unfortunately sale items cannot be refunded.

Exchanges (if applicable)
We only replace items if they are defective or damaged.  If you need to exchange it for the same item, send us an email at phil@apoyo.co.uk and send your item to: TT Cycles, Frome Road, Bradford on Avon,   null GB BA15 1LE.

Gifts
If the item was marked as a gift when purchased and shipped directly to you, you’ll receive a gift credit for the value of your return. Once the returned item is received, a gift certificate will be mailed to you.

If the item wasn’t marked as a gift when purchased, or the gift giver had the order shipped to themselves to give to you later, we will send a refund to the gift giver and he will found out about your return. 
  
Shipping
To return your product, you should mail your product to: TT Cycles, Frome Road, Bradford on Avon,   null GB BA15 1LE

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund. 

Depending on where you live, the time it may take for your exchanged product to reach you, may vary.

If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.
 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

2020 Cube Stereo 170 Sl 29 Full Suspension Mountain Bike in Black

Season : 2020

Brand : Cube

Code : 356300

Weight : 0.01KG

The Stereo 170 SL 29 grabs the big-travel suspension rule book, rips it up and throws it off the nearest available metaphorical cliff. But that's the only sense in which it's even remotely unruly. Surprisingly light and agile, equipped with fast-rolling 29er wheels and featuring a full 170mm of smooth, controlled suspension travel, it redefines what's possible with big wheels and lots of travel. Shimano's new 1x12 XT transmission offers legendarily reliable smooth shifting and an unparalleled gear range. Combined with the refined kinematics, short linkage and covered pivots of their  four-bar suspension system, it makes pedalling up the mountain you've just ridden down a realistic and achievable option. The Fox Float X2 Factory shock and Fox 36 Float Factory fork work together to serve up 170mm of smooth, progressive and controllable travel - refined under pedalling and unflappable even on big hits. Newmen Evolution wheels wrapped with Schwalbe Magic Mary and Hans Dampf 2.35in tyres grip tenaciously to the trail, while Shimano's bombproof XT four-piston hydraulic disc brakes, RaceFace cockpit components and Fox Transfer Factory dropper post ensure you'll always be in full control, no matter how lairy the descent. Don't let people tell you that you can't have it all. You really can, and this bike is the proof. You get one shot at life - you might as well ride it as hard as you dare.

There's nothing Cubes engineering team like more than a challenge. So when they were asked to create a genuine big hit-capable full-suspension frame with clearance for wide 29er tyres, they didn't look like they were mad. They just got down to work. Using all the experience they've gained from years of refining our four-bar suspension design, they tweaked the position of every linkage and frame joint until they were happy with the result, then refined every tube profile for the optimum blend of weight, strength and efficiency. With a short linkage, shock mount and covered bearings, it's clearly part of the CUBE full suspension family. Agile Trail Geometry and advanced suspension kinematics result in an exceptionally adept mountain tamer, with progressive suspension and a confidence-inspiring feeling on the trail. Hydroformed tubes, internally routed cables and our design team's usual fastidious attention to detail mean that it looks as good as it rides. So the only remaining question is, will you accept the challenge and push your boundaries? Because this is a frame that proves it can be done.

Technical Information
Technical Information
  • Frame
    HPA Advanced Hydroform, ATG, ETC 4-Link, Air/Coil Shock Mount Flip-Chip, ISCG Mount, AXH
  • Size
    18", 20", 22"
  • Fork
    Fox 36 Float FIT GRIP2 Factory, Tapered, 15x110mm, 170mm, Kashima Coated
  • Headset
    ACROS Integrated, Top 1 1/8", Bottom 1 1/2", Fiber Inserts for 0.6° Angle Adjustment
  • Stem
    Race Face Turbine R 35
  • Handlebar
    Race Face Next R 35 Carbon, 800mm
  • Grips
    SDG Slater
  • Rear Derailleur
    Shimano XT RD-M8100-SGS, ShadowPlus, 12-Speed
  • Shifters
    Shimano XT SL-M8100-IR, Direct Attach
  • Brake System
    Shimano XT BR-M8120, Hydr. Disc Brake (203/180)
  • Crankset
    Race Face Next R Carbon, 32T, 170mm
  • Chain
    Shimano CN-M7100
  • Colour
    black anodized
  • Shock
    Fox Float X2 Factory, 230x62.5mm, High/Low Speed Rebound & Compression w/ 2-Position Lever, Kashima Coated
  • Cassette
    Shimano XT CS-M8100, 10-51T
  • Wheelset
    Newmen Evolution SL A.30, 28/28 Spokes, 15x110mm / 12x148mm, Tubeless Ready
  • Rear Tire
    Schwalbe Hans Dampf, Addix Speedgrip, Kevlar, Tubeless Easy, 2.35
  • Saddle
    SDG Radar
  • Seat Post
    Fox Transfer Factory 31.6mm, Kashima coated, 457x150mm (406x125mm for smallest frame size)
  • Seatclamp
    CUBE Screwlock, 34.9mm
  • Front Tire
    Schwalbe Magic Mary, Addix Soft, Kevlar, Tubeless Easy, 2.35
  • Shock Hardware
    Top: 40x8mm, Bottom: 20x8mm
  • Chain Guide
    MRP SXG Chain Guide
  • Weight
    14,4 kg
Sizing Information
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Pre-Order

With Pre-Order, you can purchase the latest items added to our store in advance of them arriving with us.

You Pre-Order is prioritised (at no additional charge); meaning that, as soon as the product arrives with us, we can wrap it straight back up and get it sent out to you - it often never even hits the stock room shelves!

Pre-Launch

With Pre-Launch, the date when we expect to receive the product ourselves is still a little too hazy to be confident in accepting Pre-Orders.

So, instead, you can submit your email address against the item you are interested in and we will email you as soon as stock arrives on the system.

Estimated Delivery Dates

Estimated Delivery Dates are given on Pre-Order and Pre-Launch products. They are for indication purposes only and can change at any time without notice.

The dates we provide are based on indications given by our suppliers. Whenever we get updated information from our suppliers we will endeavour to update the Estimated Delivery Dates provided on product pages.